Frequently asked questions

Water flow through a faucet can be affected by a number of things, from the proper operation of the water supply system and normal water pressure, to debris in the aerator or spout, which does not allow water to flow at full volume. The easiest way to rule out problems with the water supply system and too little water pressure is to observe how other water supply sources in your home work, for example another faucet in the bathroom. If the water jet is satisfactory for another faucet, it means that the cause of the problem should be looked for elsewhere. If the water pressure is also unsatisfactory elsewhere in the home, we recommend contacting a professional plumber. However, the most commonly observed cause of reduced water flow is aerator scaling. To fix this problem, remove the aerator by unscrewing it from the faucet spout and clean the aerator of all debris and limescale. No aerator lasts forever and there is natural wear and tear, so you may need to purchase a new aerator to fully restore your faucet to its original functionality.

Faucet covers for Magma faucets are equally durable. Chrome-plated faucets are considered the most durable. The service life of faucets with any coating is affected by their care. We do not recommend using abrasive cleaning agents, but use clean water and a cotton cloth. The use of cleaning agents containing phosphoric acid, formic acid, acetic acid and chlorine-containing acids, including hydrochloric acid, is highly undesirable, as they can cause irreversible damage to the faucet's chrome coating.

When it comes to Magma faucets, any faucet is safe. For a family with children, it would be advisable to take important precautions by not leaving the faucet handle turned on hot mode. When choosing a shower faucet, we start using a shower set with a thermostat, where the temperature is set at 38° C, which can protect children from accidents. The temperature can be increased by pressing the button.

If the faucet is not connected to the water connection, then there will be no problem with any faucet. If you have decided to use instant heaters or a faucet with a thermostat, we do not recommend leaving them in rooms that are not heated during the winter.

To determine whether the problem is with the faucet with the thermostat, we start by making sure that the water temperature in the other water faucets is as hot as you want. If you find that the hot water temperature is adequate in other faucets, then the faucet filter that is clogged may be to blame.

The Magma assortment includes the Medic handle, which can be equipped with several MAGMA faucet collections and which, thanks to the raised and extended handle lever, allows the faucet (both water flow strength and water temperature) to be controlled with the elbows. This means that in an environment where there are high hygiene requirements, for example in medical institutions or during the work process, hands become very dirty, for example, a car service, perhaps the food industry, such a handle is particularly suitable.