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In MAGMA online store you can order plumbing and bathroom products with delivery in Latvia. Below you can find delivery, shipping, payment, returns information and privacy policy.

I. SHIPPING & DELIVERY

courier delivery in Latvia, showroom in Riga, Omniva parcel terminals, free delivery options

You can choose one of the following delivery options:

  1. Pick it in our showroom in Riga, Katrīnas dambī 18a, in business days from 10:00 till 19:00.
  2. delivery in Omniva parcel store (only below 30kg and 64 x 39 x 38cm), you can see addresses here: https://www.omniva.lv/privats/adreses.
  3. Non-contact courier delivery in Latvia:
  • Delivery in Riga in business days from 08:00 till 22:00.
  • Delivery in major Latvia cities (Aizkraukle, Alūksne, Balvi, Bauska, Cēsis, Daugavpils, Dobele, Gulbene, Jelgava, Jēkabpils, Jūrmala, Krāslava, Kuldīga, Liepāja, Limbaži, Ludza, Madona, Ogre, Preiļi, Rēzekne, Saldus, Talsi, Tukums, Valka, Valmiera, Ventspils) and counties (Ādažu, Babītes, Baldones, Carnikavas, Garkalnes, Inčukalna, Krimuldas, Mālpils, Mārupes, Olaines, Ropažu, Salaspils, Saulkrastu, Siguldas, Stopiņu, Sējas, Ķekavas) in business days from 08:00 till 18:00.
  • Delivery in other areas in business days from 08:00 till 18:00.

In MAGMA showroom in Riga, Katrīnas dambī 18a

free

Shipping time:

For stock items: 1-3 business days

For items on backorder: 2-4 weeks

Delivery time is indicated on the product page

Payment options:

  • Bank wire
  • Swedbank, SEB, Luminor, Citadele online banks
  • PayPal
  • Paysera
  • Payment cards online
  • Payment cards on delivery
  • Cash on delivery

Omniva parcel machine

from360

Shipping time:

For stock items: 2-3 business days

For items on backorder: 2-4 weeks

Delivery time is indicated on the product page

Payment options:

  • Bank wire
  • Swedbank, SEB, Luminor, Citadele online banks
  • PayPal
  • Paysera
  • Payment cards online
  • Payment cards on delivery
  • Cash on delivery

Courier delivery, in Riga

from690*

Shipping time:

For stock items: 2-3 business days

For items on backorder: 2-4 weeks

Delivery time is indicated on the product page

Payment options:

  • Bank wire
  • Swedbank, SEB, Luminor, Citadele online banks
  • PayPal
  • Paysera
  • Payment cards online
  • Payment cards on delivery
  • Cash on delivery

Courier delivery, in major citiesCities: Aizkraukle, Alūksne, Balvi, Bauska, Cēsis, Daugavpils, Dobele, Gulbene, Jelgava, Jēkabpils, Jūrmala, Krāslava, Kuldīga, Liepāja, Limbaži, Ludza, Madona, Ogre, Preiļi, Rēzekne, Saldus, Talsi, Tukums, Valka, Valmiera, Ventspils

County:
Ādažu, Babītes, Baldones, Carnikavas, Garkalnes, Inčukalna, Krimuldas, Mālpils, Mārupes, Olaines, Ropažu, Salaspils, Saulkrastu, Siguldas, Stopiņu, Sējas, Ķekavas

from1190*

Shipping time:

For stock items: 3-5 business days

For items on backorder: 2-4 weeks

Delivery time is indicated on the product page

Payment options:

  • Bank wire
  • Swedbank, SEB, Luminor, Citadele online banks
  • PayPal
  • Paysera
  • Payment cards online
  • Payment cards on delivery
  • Cash on delivery

Courier delivery, other areas

from1360*

Shipping time:

For stock items: 3-5 business days

For items on backorder: 2-4 weeks

Delivery time is indicated on the product page

Payment options:

  • Bank wire
  • Swedbank, SEB, Luminor, Citadele online banks
  • PayPal
  • Paysera
  • Payment cards online
  • Payment cards on delivery
  • Cash on delivery

Shipping time depends on product stock in our warehouse. Stock and shipping time is indicated on every product page.

In-stock products in Riga are delivered in 2-3 business days. In other cities delivery can take up to 3-5 business days.

Under the influence of various circumstances, the delivery time may change, and the client will be informed in time.

Products on backorder are delivered in 2-4 weeks and their shipping time is shown on every product page.

Delivery is carried out by courier service, to the door of the house. Upon receipt of the goods, carefully inspect the goods in the presence of the courier. Claims about physical condition are accepted only at the time of receipt of the goods.

Courier delivery cost in Riga: from 6.90 EUR.

Courier delivery cost in major cities: from 11.90 EUR.

Courier delivery cost in other areas: from 13.60 EUR.

Delivery cost to Omniva parcel machine: from 3.60 EUR. Omniva delivery available only for goods below 30kg and 64 x 39 x 38 cm. For large and heavy goods, choose a different delivery method or receive in MAGMA showroom.

Receiving an order at the MAGMA showroom in Riga at Katrīnas dambis 18a is free of charge.

Payment options: by credit card, bank transfer or online banking, using PayPal or Paysera. You can also pay on delivery, by payment cards or in cash (except for delivery to the parcel stores).

About "magma.money". magma.money is a cumulative discount which customer can use to pay for the product in the magma.lv online store.

  • 1 magma.money unit = 1 euro. The minimum refund amount in magma.money is equal to €0.01.
  • magma.money can be received by all registered magma.lv online store users.
  • If you have accumulated magma.money, you will see how much you have accumulated when placing an order.
  • You cannot use a discount code or free shipping code together with magma.money.
  • magma.money is valid for 365 days from the day it is allocated.
  • Depending on the product, magma.money can cover up to 100% of the purchase value.

You can find detailed information about available magma.money in your profile in the "magma.money" section.

Every time you make purchases in the magma.lv online store, you will collect 10% of the value of the product in magma.money, if this information is indicated on the relevant product page.

In the case of fraud (including if the terms of the promotion or the terms of use of the website are not observed), SIA MAGMA reserves the right to cancel the magma.money allocated, unilaterally terminate the purchase and sale agreement and cancel the registration in this e-store without an additonal warning. In such cases, SIA MAGMA has the right to demand compensation for the incurred losses.

If the buyer returns the goods using his consumer's right to refuse the goods, spent magma.money will be refunded within 14 days.

II. RETURNS

return within 14 days

You can return the goods within 14 days after receipt, if it is not used and is in the original, undamaged packaging.

You will be returned the full cost of the goods within two weeks. Transport and other costs that occurred during the return are not compensated.

To return the goods, contact us on eveikals@magma.lv

III. PRIVACY POLICY

security and transparency

Data Manager: SIA „MAGMA”, reģ.Nr.40003284410,legal address: Katrīnas dambis 18A, Rīga, LV-1045. Responsible contact person for data protection issues: SIA „MAGMA” business specialist Lauris Zvanītājs, e-mail: lauris@magma.lv.

SIA "MAGMA" considers it important to protect the privacy of website visitors. The company SIA "MAGMA" undertook to use the submitted personal data in the interests of the client and to store them in good faith.

SIA "MAGMA" can collect and store:

  • personal information, name, surname, delivery address, date of birth, e-mail and telephone number,
  • company name, registration number and registered office,
  • billing information, such as the credit card number and billing address required to process your order,
  • lists of the customer's desired products, order and activity history,
  • customer communication history with us,
  • the number of visits to websites,
  • the domain names of the visitors' ISPs,
  • IP addresses and information about visitors' devices
  • other data, the purpose of which is to administer the website, as well as to control the use of the magma.lv website and organize its improvement.

SIA "MAGMA" does not associate the user's IP address with data that allows to identify this user. This means that each user's session will be registered, but the user of the website www.magma.lv will remain anonymous. The data will be used without a time limit, or for a shorter period if the consent is revoked. No other types of data are collected and processed.

We use this information to:

  • process customer orders and payments,
  • ensure security during the use of the website and payments,
  • send the customer's order confirmation and other information related to the order,
  • send requested information about our goods,
  • answer customer questions,
  • administer magma.lv client account,
  • organize marketing events,
  • improve the operation of the magma.lv website,
  • compile website usage statistics.

Disclosure to third parties

We have the right to disclose your personal data to other service providers in order to provide services such as delivery companies. In the event of the involvement of other companies, we will take all necessary measures to ensure that our data controllers ensure the confidentiality of personal data. Financial transactions related to the purchase of goods on our website may be processed by our payment service providers. We share your transaction information with our payment service providers only to the extent necessary for your payment, refund and complaint needs.

Cookie

We use cookies, which are necessary for you to navigate the website and use its features, such as accessing secure sites on the website. Without cookies, you cannot use our services, such as shopping cart or online payments. We also use cookies to collect information about how visitors use our site.

The website uses Google Analytics, Yandex Metrica and Facebook Pixel, which use cookies to track user activity to evaluate the effectiveness of the website. The obtained information is stored on the servers of Google, Yandex and Facebook, respectively. By visiting this website, your privacy is not compromised.

Minor site visitors

Persons under the age of 18 may not submit any information to www.magma.lv without the consent of a parent or legal guardian, and persons under the age of 18 may not make purchases or take any legal action on this site without such consent, unless permitted to do so.

Customer rights

  • The right to access the personal information we hold;
  • The right to request inaccurate corrections to your personal information in our possession. (You can edit most of the information in the My Account section);
  • The right to request the deletion of your data;
  • The right to restrict data processing;
  • The right to object to the processing of data;
  • Data transfer rights;
  • The right to lodge a complaint with the supervisory authority;
  • Right to withdraw consent.

If you want to exercise your rights, submit a complaint or if you have any questions, please contact us by e-mail: lauris@magma.lv.

Contacts

If you have any questions about our privacy policy, please contact us:

SIA “MAGMA”

Registration number. 40003284410

Katrīnas dambis 18A, Rīga, LV-1045

lauris@magma.lv

+371 26 01 92 99