1.5. SIA "MAGMA" has the right to change the prices indicated on the website magma.lv and/or create new paid services at any time.
1.6. The images of the products viewed in the online store www.magma.lv may slightly differ from the offered product. To clarify or specify the features of the product or to avoid uncertainties related to its ordering, please contact magma.lv by e-mail: email@example.com, tel. 27803855 or 67790700.
1.7. The user registered on the website www.magma.lv is obliged not to reveal his access data to other persons. If operations with the profile of a registered user are performed on the website magma.lv (incl. goods and/or services orders) using the registered profile, then it is considered that the operations in the particular profile have been performed by the registered user himself.
1.8. In case of uncertainties about filling document forms posted on the www.magma.lv website, please contact SIA "MAGMA" electronically or by phone.
1.9. To correct input errors made during the order, it is necessary to contact SIA "MAGMA" by phone (27803855 or 67790700) or send an e-mail: firstname.lastname@example.org.
2. Using magma.lv services
2.2. To make changes to the registered order, which is incomplete, you can by writing an e-mail to email@example.com or contacting SIA "MAGMA" by calling: 27803855 or 67790700.
2.3. SIA "MAGMA", detecting errors and/or inaccuracies in the prices or descriptions of the products on the www.magma.lv website, has the right to unilaterally cancel the distance agreement if the payment for the specific product has not been made. As an exception, the distance agreement can be cancelled when ordered product is not available; due to excessive loss suffered by one or the other party; due to late payment for the goods and in other cases specified in the corresponding regulations.
3. Usage and confidentiality of data entered on the magma.lv website
3.2. SIA "MAGMA" informs that by entering your e-mail address, you agree that your e-mail is included in the database and can be used for notifications/reminders about incomplete orders on www.magma.lv website.
3.3. SIA "MAGMA" is also allowed to send information about news, promotions and discounts on magma.lv and SIA "MAGMA" or SIA "MAGMA" cooperation partners if the corresponding permission was received. You have the right to unsubscribe from receiving any news by unsubscribing, clicking on the e-mail link or sending information to e-mail: firstname.lastname@example.org or email@example.com.
4. Privacy and copyright protection of the magma.lv website
4.2. By ordering the product, you confirm that you have read and agree to the terms of delivery.
4.3. By ordering the product, you confirm that you have read and agree to the warranty and return policy.
4.4. By ordering the product, you confirm that you have read and agree to the leasing options and conditions.
5.1. Any disputes arising out of or are in connection with these Terms or services will be settled in accordance with the procedures outlined in the laws and regulations of the Republic of Latvia.
5.2. Please submit a complaint about the availability or quality of the products by sending it to the following e-mail address - firstname.lastname@example.org or to the following address: Riga, Katrīnas dambis 18A, LV-1045. The complaint will be examined within 30 days from the date of receipt of the complaint, sending a reply to the contact address indicated in the complaint. If the submitted complaint is found to be unfounded and you do not agree, you have the right to use the alternative dispute resolution options specified in regulations and laws of the Republic of Latvia by submitting a written application to the seller for out-of-court dispute resolution, indicating:
5.2.1. name, surname, contact information;
5.2.2. the date of submission;
5.2.3. the nature of the dispute, the claim and your arguments.
5.3. All intellectual property rights in relation to the website www.magma.lv belong exclusively to SIA "MAGMA". In case of violation of these rights, the guilty person is called to liability in accordance with regulatory enactments, as well as is fully responsible for all losses that are caused or could be caused to SIA "MAGMA" and third parties.
5.4. SIA "MAGMA" contact details can be found in "Contacts" section.
6. Documents confirming the goods purchased on magma.lv website
6.1. In cases when the customer pays and receives the order at SIA "MAGMA" point of sale, the following documents confirming the purchase of the product are issued:
6.1.1. till receipt or invoice;
6.1.2. warranty card (if required).
6.2. In cases when the ordered product is delivered to the address specified by the customer, the document confirming the purchase is the invoice.
6.3. The authorized person of SIA “MAGMA” is indicated on the invoice, whose name and surname are equivalent to the signature of the said person, and the document is valid without a signature.
6.4. SIA "MAGMA" does not store copies of distance agreements made in the online store.
6.5. The fact that the customer has received the product is confirmed by:
6.5.1. customer's signature on the document (upon receipt of the ordered product in the office of SIA "MAGMA");
6.5.2. customer's signature on the courier electronic terminal (upon receipt of the ordered product with courier delivery);
6.5.3. entered customer's code at the parcel terminal (upon receipt at the parcel terminal).
6.6. Claims that the order has not been delivered after the receipt of the order has been confirmed by one of the methods described in the previous paragraph are not accepted.
7. Warranty of goods purchased on the magma.lv website
7.1. All goods purchased from magma.lv have a manufacturer's warranty.
7.2. Information about the manufacturer's warranty period for each specific product can be found in the product description or you can ask the customer consultant of SIA "MAGMA".
7.3. The right to file a claim is valid if the product was used only in the intended conditions. For legal entities other than the Consumer, only the warranty period specified by the Manufacturer is provided.
7.4. The terms of the manufacturer's warranty are valid if the customer can submit:
7.4.1. a document confirming the purchase (check, invoice);
7.4.2. the manufacturer's or distributor's warranty card (if included xin the package).
7.5. The terms of the manufacturer's warranty do not apply if damage was caused by the fault of the customer or user, including:
7.5.1. the product has damage to warranty seals, serial numbers;
7.5.2. the product has not been used for its intended purposes and has not been operated as specified in the instructions of the product;
7.5.3. scratched, broken structures, product maintained incorrectly or has any traces that indicate incorrect usage of the product;
7.5.4. if the damage is caused by rapid temperature fluctuations, as well as other domestic and external factors, such as soot, smoke, dust, humidity, shocks, scratches;
7.5.5. if the product has traces of unqualified repairs;
7.5.6. in cases of natural wear of elements;
7.5.7. if non-standard accessories and spare parts have been used for the product and if it has caused damage to the product;
7.5.8. if the product has been used by the customer for production or professional purposes (in case the specific product is not intended for such purposes);
7.5.9. the warranty does not work if the damage has occurred as a result of incorrect transportation or installation of the goods.
7.6. In case the product is damaged, the customer has the following options:
7.6.1. go to the service center indicated in the manufacturer's or distributor's warranty card (taking with you the document confirming the purchase and the warranty card);
7.6.2. go to the SIA "MAGMA" office in Riga, Katrīna dambis 18A, on business days from 9.00 to 19.00 (taking with you a document confirming the purchase and a warranty card);
7.6.3. reach us by phone 27803855 or 67790700, and SIA "MAGMA" employee will suggest the best solution available.